Returns & Exchanges
We want you to be fully satisfied with your Napapijri purchase, which is why we offer a 30-day return window for all items in their original condition. Whether it is a fit issue or a change of heart, our streamlined process ensures a hassle-free experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.
Attach the Label
Print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing